Note: We have a 48-hour cancellation policy. We do understand that things come up, but as we travel, we like to know our schedule ahead of time. We ask each client to give us 48 hours of notice of cancellations to make sure they are not billed for a missed session. All services purchased must be used by client within 60 days of purchase.

All sales are final. Lost Creek reserves the right to authorize a refund if deemed appropriate by Lost Creek. The refund will not exceed 50% of the total remaining balance after the removal of any discounts applied.

*Unlimited boarding: limit of 15 days in a row.

Notice to our followers and clients: For the safety and privacy of our staff, clients and ALL dogs in our care, we operate by appointment only. We ask and require all interested parties to have an appointment to have access to any of our property and our facility. This includes those of you with a dog in our care. We want to make sure everyone is safe and taken care of while your dog is staying with us to maintain these standards. We thank you for bearing with our policies!

Please contact us with any questions, comments or concerns!